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VersaPro Testimonials

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    Actual customer testimonials

    OnSite Solutions
    Excellent
    4.9
    Based on 179 reviews
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    Each contractor was friendly, skilled and timely.
    Response from the owner: Thank you, Melissa, for the great review! We're so happy you loved your experience, and we look forward to working with you on future projects.
    This company was honest, respectful trustworthy, and did a great job on the project. Thank you to Steve, Brad, Dave and Tracy for your hard work.
    Response from the owner: Wow! We're so happy to hear that you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
    Steve and Dave were very personable and professional . Both did an excellent, quality job in a timely manner. Very pleased with the finished job !
    Response from the owner: Teresa, it's wonderful to hear that we exceeded your expectations! We are delighted to have Steve and Dave on our VersaPro team. Thank you for the 5-star review!
    Wonderful job on tub to walk in shower conversion.
    Response from the owner: Camilla - It makes our day to see that your walk in shower conversion went smoothly from start to finish. Thank you so much for choosing OnSite Solutions and please keep us in mind for any future projects!
    Awesome company that came out and fixed my issue within hours. A++++
    Response from the owner: Thank you, John, for the fantastic review! Your business is truly appreciated, and we're thrilled to have provided you with excellent service.
    Excellent work on flood damage from second story water pipe leak. Hosea and Manny were prompt, curteous, professional and knowledgeable. I would highly recomnend this company.
    Response from the owner: Thank you, Denise, for the 5-star review!
    I don't know where to begin. This company, their crews, staff exceeded any expectations I had. They were so accommodating, professional, always (if not sooner) on schedule with the project. From updates, calls, invoices, and finding the best solutions for the damage, replacement of our garage. Our neighbors tree fell thru our garage and decimated not only the garage, but the contents, the power, electrical box ripped off the house. They took this whole disaster and the stress with insurance claims, and all the nuisances associated with this and were able to make this journey /experience painless. Their efficiency defies all stigmas associated with the industry of construction. 100% satisfied customer, and 100% recommendations for any work needed. I will definitely advocate and recommend them to anyone who will listen. Thank you all so much for everything. Thank you Andrew Earp.
    Response from the owner: Thank you for your kind words, Suzanne. I am glad that Andrew and Steve's crew were able to make it a positive experience for you during these stressful times. We are always happy to help and only a phone call away if you ever need anything else!
    The service is efficient, prompt, and friendly; however, you pay a premium for the convenience of having emergency service. The major critique that I have for this business is charging full price but then spray painting via stencil their business advertising for board ups. Customers should have the option of, maybe, having their services DISCOUNTED if they are going to be used as free advertising and marketing for the company. The service tech told me that his pay would be docked 13-15% if I didn’t allow him to stencil the company name, logo, and telephone number on the plywood board. By the time I saw what he was doing, he was halfway through with it. I advised that I would still pay for the service without calling the office and complaining but that I would leave a review about this exploitative policy. Customers should be given the option of 10-15 % off of the total price of the service if they are going to be used as advertising and marketing vehicles.
    Response from the owner: Thank you for your feedback and for bringing this issue to our attention. We apologize for any inconvenience caused by our company's advertising policy during board up services. We take your concerns seriously and will address this matter with our team to ensure that customers have the option to opt out of having our company information spray painted on their plywood boards. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our services. Thank you for choosing us for your emergency disaster needs.
    Honest, professional, excellent workmanship and good customer relations. My home is my biggest investment and a peaceful refuge fromthe hustle and bustle of everyday life.When I discovered that my whole back, exterior wall was rotting away, I didn't know where to turn, what to do! Thankfully, Someone referred me to Onsite.I can't thank them enough for taking this tremendous weight, and rot....off of my shoulders.So if you need work done on your home,Call people you can trust at Onsite.Mike Beauchamp
    Response from the owner: Thank you for your positive feedback. We are glad to hear that our team provided you with excellent service and that you were satisfied with your experience. Our team who assisted you is exceptional, and we appreciate having them on our team. Please don't hesitate to reach out if you need anything in the future. We are always happy to assist you.
    Steve from onsite was awesome to work with! Stayed in constant communication about what was going on and what was needed to get our project completed. Thanks again for all you did for us Steve!! 5 stars!!
    Response from the owner: Thanks so much for sharing your feedback about our service. We're glad to hear our team's performance exceeded your expectations, and we'll ensure that Steve and his team receive the recognition they deserve. Thank you again, have a great day!
    We had a great experience working with Onsite. All of the pros were courteous and professional. They installed a brand new basement bathroom and renovated our main floor bathroom, pantry, and laundry room. We are very satisfied with the work, especially the quality work of Gerard, Jeff, and Buzz. Dave is an excellent project manager and was easily accessible for questions, planning, and last minute changes. He understood exactly what I was looking for in the design and made it happen. They completed the work quickly and cleaned the area prior to leaving daily. Everyone was friendly and extremely helpful. We would absolutely use Onsite/VersaPro again for future home renovation projects.
    Response from the owner: Thank you so much for your positive feedback! We are thrilled to hear that you had a great experience working with Onsite. Our team takes pride in delivering excellent work and providing exceptional service to our clients. We greatly appreciate your recognition of Gerard, Jeff, Buzz, and Dave for their professionalism and quality work. It was a pleasure working with you on your basement bathroom installation and main floor renovation projects.We are glad to hear that we met your expectations and that you are satisfied with the results. Thank you for considering us for any future home renovation projects, and we look forward to the opportunity to work with you again. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Thank you for choosing Onsite/VersaPro!
    They did a wonderful job and worked with my insurance to get things taken care of. Very friendly and great work.
    Response from the owner: Thank you so much for your wonderful review, Joel! We are thrilled that we could provide you with great service and sincerely appreciate your business.
    Knowledgeable, attentive, friendly and fast service provided
    Response from the owner: Thank you for your kind words and positive feedback! We are delighted to hear that you found our team to be knowledgeable, attentive, friendly, and efficient in providing fast service. Our goal is to always deliver excellent work and exceptional customer service to all our clients. We appreciate your recognition of our efforts and we look forward to the opportunity to assist you with any future home renovation projects. If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing Onsite/VersaPro!
    Had OnSite to help with water damage through an insurance claim. While the work was not completed 100%, due to conflicts we are still dealing with by our insurance company, the work completed was great. They even helped provide guidance and suggestions on next steps with our insurance company that could help. Would use them again. Thank You.
    Response from the owner: That's great to hear! I'm glad that you had a positive experience with the company. The team will be thrilled to have received such a wonderful review. It's always a pleasure to work with satisfied customers like you. Thank you for taking the time to share your feedback, and we hope to have the opportunity to serve you again in the future.
    Great quality. Great service. Would recommend.
    Response from the owner: Thank you, Jeff, for the great review! We're so happy you loved your experience! We look forward to working with you on future projects.
    Quick & Responsive.Steve Owen and his team were quick, reliable and most of all professional. They made and unpleasant circumstance have of having a roof leak pleasant. The came in to assess the damages and got right to work. They know what they’re doing. Everyone I spoke with was helpful and nice.
    Response from the owner: We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
    They were great to work with did a beautiful job on my ceiling repair and paint and replaced roof. Very clean, came on time Steve and Brad were great. Very satisfied.
    Response from the owner: Wonderful to hear, Star! We value the positive review and we'll make sure that Steve and Brad receive the recognition they deserve! Thank you for trusting us with your property and thank you for your recommendation!
    I would highly recommend OnSite. Every member of the team were thoughtful and professional. The project manager, Steve Owens took all of the apprehension out of the process. He was very thorough in his explanations and follow ups. I can't say enough of how impressed I was with their team and quality of work.
    Response from the owner: Thanks so much for sharing your feedback about our service. We're glad to hear our team's performance exceeded your expectations, and we'll make sure that Steve and his team receive the recognition they deserve. Thank you again, have a great day!
    Had a huge flood in the basement due to sump pump failure. I called onsite and they restored it to its original condition in no time. Best company ever. Very professional and excellent quality work.
    Response from the owner: Thank you for your continued business Wael, we appreciate you!
    I was working full time when my basement flooded. Onsite (now known as Versapro) was extremely friendly and professional. They gave progress updates and suggestions while I was at work, yet were respectful of my working hours. They would even give my dog and two cats a little attention while they were working. They always left my house clean at the end of each day. They worked quickly and even showed up on weekends. Steve my project manager was always easy to get ahold of whenever I had a question and he even contacted me after the job was completed to remind to make sure I had clear access to my water shutoff valve. I would highly recommend Versapro for all your home repairs.
    Response from the owner: Thank you for the wonderful 5 star review! We are happy to hear you received great service from beginning to end!
    third time using onsite solutions at my business. fantastic work, communication is great, and pricing is even better. Steve Owens is top notch project manager! thanks for everything!
    Response from the owner: Thank you, Samantha, for the great review! We're so happy you loved your experience both times! We look forward to working with you on future projects.
    Outstanding work!They went above and beyond and everything looks brand new!
    Response from the owner: Thank you, for the great review! We're so happy you loved your experience! We look forward to working with you on future projects.
    Did a great job! Good price and showed up in time, couldn’t ask for more
    Response from the owner: Thank you so much for the wonderful review, Chris! We truly appreciate it. We are thrilled we could provide a great service for you!
    Unbelievable experience with these guys. Immediate response, crew was professional and great to work with, and Andrew managed the whole project to perfection. Transparent and fair pricing and their connection with the insurance company made everything as smooth I’ve ever seen. Can’t recommend them enough!
    Response from the owner: This is.....AMAZING! We love to hear this, Michael! We are so happy you gave us a chance and loved us! We have a really great team here at OnSite! Thank you so much!
    Response from the owner: Thank you, Dominic, for the 5 star review!
    Steve and his team were professional, friendly and responsive. They were with us every step of the way, and were our advocates for dealing with insurance claims which was such a huge help. Every worker who came through our door was kind, honest, and helpful. Even through all the little hiccups that came up during our project, Steve was always so quick to respond and offer a solution. I would HIGHLY recommend this company — they made us feel comfortable and listened to, and the work they completed turned out beautifully.Thanks again to Steve, Jason, the Onsite team and all the tradesman who were there for our project from start to finish! You’re the best!
    Response from the owner: Thanks so much for sharing your feedback about our service. We're glad to hear our team's performance exceeded your expectations, and we'll make sure that Steve and his team receive the recognition they deserve. Thank you again, have a great day!
    I cannot say enough good things about OnSite Solutions. I had a roof leak which caused interior damage and despite effort, I could not find an honest and reliable contractor. Fortunately, I saw their ad so I took a chance based on their positive reviews. Not only did they provide above and beyond quality work, their price point is reasonable and competitive. Their employees from the estimate to delivery were highly professional, on-time and very, very thorough. I am sharing OnSite with everyone I know. Don't use any other contractor. They will not take advantage of you nor disappoint.
    Response from the owner: WOW! We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
    On-site made the experience easier with help and recommendations through out the experience. Took care of any problems that arose with solutions. On-site did what they said they would do!
    Response from the owner: Thank you, Mark, for the great review! We're so happy you loved your experience! We look forward to working with you on future projects.
    Onsite was responsive, polite, professional and the workmanship was stellar
    Response from the owner: Thank you for the wonderful 5 star review! We greatly appreciate it.
    My business was broken into. They secured the door and were very fast on a Sunday morning. Thank you for your help 🙏 😊.
    Response from the owner: Thank you so much for the wonderful review, Anastasia! We truly appreciate it. We are thrilled we could provide a great service for you!
    All personnel were friendly, professional and competent. There was good communication via phone, texts and in person.
    Response from the owner: Wonderful to hear, Christine! We're lucky to have such a great team!Thank you for trusting us with your property!
    The OnSite team did a great job and were available as soon as I needed them. They made sure I was aware of the work being done and educated me on home ownership topics that will be valuable in the future!Thanks, Steve and Dave!
    Response from the owner: Thank you so much for the wonderful review, Munim! We truly appreciate it. We are thrilled we could provide a great service for you!
    Great Work From Start to Finish !! I would Highly recommend this company to Family and Friends…
    Response from the owner: Thank you for the wonderful 5 star review! We are happy to hear you received great service from beginning to end!
    We chose OnSite Solutions for an unexpected water damage project to our upstairs bathroom and downstairs ceiling. From start to finish, Trevor, Steve and team were a pleasure to work with. Steve coordinated all the professionals coming in and out our home and was prompt to respond to calls and texts. Everyone was respectful to us and our home. We were impressed with the craftsmanship as well. I would highly recommend OnSite Solutions and would most definitely call them for any future projects.
    Response from the owner: Thank you for your kind words Mary! I am glad that Trevor, Steve and the team were able to make it a positive experience for you during these stressful times! We are always happy to help and only a phone call away if you ever need anything else!
    We had an excellent experience with OnSite. Their team of Gerard, Josh and Buzz were professional, ontime, and great to work with. The attention to detail and seeing our vision through was something we were not used too when working with "other" Contractors. However, after our project with OnSite we could not imagine going to anyone else for any of our future home projects. Cannot say enough good things about our experience and outcome.
    Response from the owner: We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
    Andrew, Steve, and their contractor crew were amazing. I lost shingles off my roof during a wind storm a few weeks back. They came out, gave me an estimate (in writing), and time lines for the repair. They were extremely professional, timely, responsive, and on budget. I would highly recommend them for work in the future & will keep their number in case I need them again!!Thanks On-site Solutions!Mike S
    Response from the owner: Thank you for the kind words Mike! I am glad that Andrew, Steve and the team were able to make it a positive experience for you during the repairs. We are always happy to help and only a phone call away if you ever need anything else!
    Response from the owner: Thank you, Barry, for the 5 star review!
    Onsite solutions was really great to work with. They were recommended by my insurance company. Andrew was pleasant and very informative about the process and how they work with the insurance co and mortgage company. Steve was an excellent project manager. He kept us informed and always told us not to worry we will make it right and they did. Every crew they sent over did an excellent job and communicated when they would be here every day. If we ever need anything in the future they will be our first contact. I have already recommended them to others.
    Response from the owner: Wonderful to hear, Michele! We value the positive review and we'll make sure that Andrew and Steve receive the recognition they deserve! Thank you for trusting us with your property and thank you for the recommendation!
    The OnSite Solutions team was fantastic! They were prompt every day they were scheduled to arrive, and they were extremely respectful and courteous to our home. They were very pleasant and made every attention to detail for perfection. I highly recommend Andrew Earp, Steve Owens and their highly qualified team to do any project in your home.Regards,Brian Gallagher
    Response from the owner: Thank you for the kind words Brian! I am glad that Steve, Andrew and our team were able to make it a positive experience for you during these stressful times! We are always happy to help and only a phone call away if you ever need anything else!
    Response from the owner: Thank you, Pete, for the 5-star review!
    Awesome company, great serviceVery professional/ these people know what they are doing... 💯
    Response from the owner: We're so happy to hear you had a great experience, Kevin. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
    Response from the owner: Thank you, Sandy, for the 5-star review!
    They were awesome from start to finish! Jason and Steve were amazing to work with ‼️‼️‼️
    Response from the owner: Wonderful to hear, Angela! We value the positive review and we'll make sure that Jason and Steve receive the recognition they deserve! Thank you for trusting us with your property.
    Response from the owner: Thank you, Jim, for the 5 star review!
    The painting and flooring was completed professionally and on time. All of the workers were friendly and did excellent work.
    Response from the owner: Thanks so much for sharing your feedback about our services. We're glad to hear our team's performance exceeded your expectations. Have a great day!
    Professional! Understanding! Honest! Work with you until you are completely satisfied. Drew, Dave, Steve and the rest of their crew are great!
    Response from the owner: We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
    We had a devastating barn fire that totally destroyed the barn and all of the many valuable contents. It was an emotional loss that was hard for us to know where to start to start over.We contacted On-site Solutions to remove the debris. Kevin stopped over to review the site to access the scope of the cleanup. He was so helpful and detailed how to proceed. We knew without a doubt after our discussions to go ahead with On-site SolutionsHis team arrived the next day and started the project by sorting metals and the debris. Within two days the site was totally cleared. John and Justin did a first rate jobWe had Kevin restore power, gas and water to maintain the chicken coop and our horse. This was a difficult job making all of the connections but Kevin and his team went above the expectations. Can’t say enough how professionally complete the end resultWe highly recommend Kevin and On-site solutions for any construction/restoration projects.
    Response from the owner: Thank you for your absolutely outstanding review! Kevin and his team are amazing and efficient and I am happy to hear that they were able to get you taken care of in no time! If you ever need anything let us know and we will be more than happy to get you taken care of! Best Wishes,OnSite Solutions
    They did an outstanding job. Siding. Installing bay window, trim work. Gerald, Brandon and Jason very professional and detailed. Was very satisfied. Thank you
    Response from the owner: Hi Cynthia - Thanks so much for sharing your feedback about our service. We're glad to hear our team's performance exceeded your expectations, and we'll make sure that Gerald, Jason and Brandon receive the recognition they deserve. Thank you again, have a great day!
    Jason and Steve were very helpful, communicated well, and answered all my questions throughout the whole process of my roof and gutter repairs.
    Response from the owner: Hi Kimber - We are thrilled that you had such a positive experience working with Jason, Steve and the team. Thank you for trusting OnSite Solutions with your home and for a great review!
    They were quick when they came out. They explained everything to us. They needed to come back out to take care of some problems we noticed, but was completed to our satisfaction. We were pleased overall.
    Response from the owner: Dear Debbie,Thank you for your kind words. I am thrilled to hear that we were able to get your home all fixed up and provided you with a great experience!Thank you,OnSite Solutions
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